Hello world!

My first thoughts in the mornings are always, “What will the day bring?”.  Working in quality, you never can tell at times.  Your best laid plans can and do go awry with one phone call.  One phone call from an irate customer can ruin a good day.  Get a few of these unpleasant phone calls and it can really make a person hate to hear the phone ring especially on a Friday afternoon.   Well, so far no phone calls so I have time to make my first post on my first blog website!  Never thought that I would venture into this world but I have been writing forewords for a couple of poetry books that are soon to be published and found that I enjoy writing.  At the same time, my older brother inspired me with some of his entries in his blog and has given me a couple of ideas for topics.  With my knowledge of quality and my recent foray into becoming a Doctor of Arts in Quality Management, I thought I would try my hand here.  So, if you have an interest in quality management or any other topic around quality, come back often and certainly offer suggestions on potential topics.